For any queries or concerns about anything to do with your child’s learning, emotional, medical, behavioural or social needs or any family issues that may be having an effect upon your child, please speak to your child’s class teacher in the first instance. Your child’s class teacher may arrange a further meeting with Mrs Deana Smith (SENDCo) to discuss issues and plan to resolve them. Mrs Smith, is a qualified teacher and has been accredited by the National Award for SEN Co-ordination in 2011. Mrs Smith works Monday – Thursday.
The SEN Teaching Assistant is Ms Julie Servaes and she works Monday – Friday.
The Chill Skills Teaching Assistant is Mrs Etelka Moon and she works Monday – Friday.
Please contact them through the school number of 01237 475178, by visiting the school office or emailing firstname.lastname@example.org If no one is available to see you at that time, one of them will call you back when they can.
If you have any concerns or complaints about additional support and provision for your child, please contact Deana or the headteacher, Catherine Higley. The governor for SEND is Jan Walker and she can be contacted via the school office as detailed above.
If you wish to make a formal complaint, please ask for a copy of the School’s Complaint Policy at the office which will outline the various steps to make.
There are some circumstances, usually for children who are being assessed for an EHCP where there is a statutory right for parents to appeal against a decision of the Local Authority. Complaints which fall within this category cannot be investigated by the school.